Policies & Guidelines
Built on Trust.
Driven by Transparency.
Clear policies ensuring privacy, security, & trust.
Policies & Guidelines
Built on Trust. Driven by Transparency.
Clear policies ensuring privacy, security, & trust.
1. Introduction
At RevX Hospitality, we value transparency, data security, and ethical business practices. This policy page outlines how we operate, protect information, and deliver our services to hotel partners. By using our website or services, you agree to the policies described below.
2. Personal Information
A. What is Personal Information?
Personal Information of the User is information that identifies the User to the Company through the Services, as an individual, such as:
- User name
- Mobile Number
- Hotel Name
- Email Address
- Website Name or Address
B. How Personal Information may be Collected
The Company may collect Personal Information in a variety of ways, including:
- Personal Information may be collected through our “Contact Us” form, for example, when users choose to submit inquiries, request support, or share details while reaching out to us.
- Personal Information may be collected from the offline services that we provide, such as when the Users contact customer services in relation to any queries that the Users may have.
- Personal Information may also be collected from third-party sources such as social media platforms. If users connect with us through these channels, certain profile information may be shared.
The Personal Information that is provided through the Form may be combined with Personal Information and other Information that the Users provide to the Company, that is publicly available, or that the Company may otherwise obtain online or offline.
C. How Personal Information may be Used
Personal Information is used for the following:
- To respond to enquiries and send them newsletters, respond to questions/comments, etc.
- To fulfill Users’ requests for services.
- To contact the Users or even re-contact them if the Company has not heard from them in a while.
- To provide Users with targeted offers and advertising on the Site.
- To address problems with the Site, Company’s business or its products and services.
- For Company’s business purposes, such as analyzing their business, market research, audits, enhancing & improving the Services.
D. How Personal Information may be Disclosed
- Under the laws applicable and in force in India.
- To respond to request from public and Government Authorities.
- To enforce the Company’s terms and conditions.
- To protect the Company’s rights, privacy, safety or property and/or that of their affiliates, the Users or others.
- To protect the operations of the Company.
- To allow the Company to pursue available remedies or limit the damages that they may sustain.
- To carry out anonymous analytics and publish reports as may be required for the business purposes of the Company
3. Data Security Policy
The Company uses reasonable physical, contractual, organizational, technical, and administrative measures to protect Personal Information under its control. However, no data transmission over the Internet or data storage system can be guaranteed to be 100% secure. If Users have reason to believe that their interaction with the Company’s Services are no longer secure (for example, if they feel that the security of any account they might have with the Company has been compromised), it is their duty to immediately notify the Company of the problem by contacting the customer service personnel and the Company shall take necessary action as the Company may deem fit, under the circumstances.
The Company shall not be held responsible for any activity in the User’s account which results from the User’s failure to keep their Personal or Other Information secure.
4. Use of the Services by Minors
The Services shall not be used by minors. The Services are directed only to individuals who are permitted to share their Personal Information without parental consent and such Users requiring parental consent or consent from their natural/legal guardian shall not be permitted to disclose their Personal Information/Other Information through the Services and are hereby cautioned from providing the same. However, despite such caution if such User were to provide such information, then the Company shall not be responsible for the same.
5. Sensitive Information
The Company requests the Users not to disclose any sensitive Personal Information (for e.g., information related to racial or ethnical origin, political and religious views, health or medical conditions, or any material that is obscene, indecent, vulgar, profane, etc.) on or through the Services or otherwise to the Company.
6. Updates to this Privacy Policy
The Company reserves the right to change, amend, modify or alter this Privacy Policy, from time to time, at its sole discretion. The Users are advised to look at the “Last Updated” legend on this page as when Privacy Policy was last revised. Changes made to this Privacy Policy will become effective when they are posted on the Privacy Policy page.
7. Website Usuage Policy
This Website Usage Policy governs how visitors and clients may use the RevX Hospitality website. By accessing or using this website, you agree to comply with the terms outlined below.
Acceptable Use
You agree to use this website only for lawful and legitimate purposes, including:
- Users must access this website only for lawful purposes.
- The website should be used only for service-related needs.
- Unauthorized access or hacking attempts are strictly prohibited.
- Disrupting site performance or security is not permitted.
- Uploading harmful, abusive, or misleading content is forbidden.
- Fraudulent activity or misuse of information is not allowed.
- Continued use confirms acceptance of these website standards.
You must not use this website in any way that could damage, disable, or impair its functionality.
8. Third-Party Websites & Integration
This Privacy Policy does not address, and the Company is not responsible for, the privacy, information or other practices of any third parties, including any third party operating any website or app to which the Company’s Services contain a link. The inclusion of a link on the Services does not imply endorsement of the linked website or app by the Company.
This Privacy Policy does not govern third party e-commerce websites or apps. Any Personal Information that Users provide through a third party e-commerce websites or apps will be subject to their privacy policy and not this Privacy Policy. The Company has no control over, and shall not be responsible for, the use of information collected through a third party website or app.
The Company is also not responsible for the collection, usage and disclosure policies and practices (including the data security practices) of other organizations, such as Facebook, Apple, Google, Microsoft, or any other app developer, app provider, social media platform provider, operating system provider, wireless service provider or device manufacturer, including any Personal Information disclosed by Users to other organizations through or in connection with the Services, Websites, Apps or Social Media Pages of the Company. The Company has no control over, and shall not be responsible for, any third party’s use/misuse of information that Users provide to such platforms through the use of the Services.
9. Policy Updates
- We may update, modify, or revise our policies from time to time to reflect changes in our services, business practices, legal requirements, or operational needs.
- We encourage users to review our policies regularly to stay informed about how we operate, protect personal data, and deliver our services with transparency and security.
- Continued use of our website or services after any policy updates means you acknowledge and agree to the revised terms and conditions moving forward.
10. Contact Us
If you have any questions, concerns, or require clarification regarding our policies, terms, or website usage, please feel free to get in touch with us.
We are happy to assist you and ensure transparency in how we operate and deliver our services.
- Email: [email protected]
- Business Hours: Monday to Saturday, 10:00 AM – 7:00 PM (IST)
- Contact: +91 98187 43360